Australian Customer Information.

From 1 October 2021, consumers will require a prescription for all purchases of nicotine vaping products, such as nicotine e-cigarettes, nicotine pods, and nicotine e-liquid. This includes products purchased both in Australia and from overseas.

Individuals can import nicotine into Australia under the Personal Importation Scheme regulated by the Therapeutic Goods Administration (TGA), part of the Australian Government Department of Health. The conditions for the import of nicotine e-cigarettes and nicotine liquid products into Australia are:

• You must have a valid prescription from an Australian-registered medical practitioner for nicotine.
• Australians can import up to a maximum of a 3 month supply of nicotine vape products in a single order.
• You must not supply, sell or give the nicotine products to any other person.
• Where possible, you must keep the products in their original packaging with labels intact.
• The total quantity of the goods imported within a 12 month period must not exceed 15 months supply of the goods.

The Australian Border Force is tasked with enforcing the prescription requirements and may seize any non-compliant nicotine vape deliveries that do not include your prescription information.

Australian customers MUST provide a copy of your prescription in PDF or image format to info@cosmicnz.co.nz so that we can include it with your order. Please send your prescription from the email address from which you made your order.

Cosmic will take all practicable steps to ensure the fast and efficient delivery of your order. However, we are not liable for any delays or seizures of goods by the Australian Border Force.