CLICK & COLLECT

Click & Collect is available from most of our store locations for customer convenience.

Please be aware that there are currently courier delays affecting our click and collect 1-5 day target.

COVID-19 CLICK AND COLLECT PICKUP

Cosmic is complying with government safety guidelines. Please wait to receive your confirmation email stating your order is ready for pick-up before visiting your local store.

WHEN WILL MY ORDER BE READY?

We aim to fulfill all click and collect orders with in 1-5 days. If the product/s you have purchased are not in stock at your desired pick-up location it will be fulfilled from one of our other branches and dispatched to your chosen store as soon as possible. You will receive email confirmation as soon as it has arrived and is ready for pickup.

Please note that due to high demand on courier services between level three and level two we have been notified to expect delays of 4-5 days from dispatch which will affect the usual 1-5 days fulfillment target in some cases. We appreciate your patience under the circumstances.

HOW DOES CLICK AND COLLECT WORK?

With click and collect you have the convenience of shopping our range from home, and then picking up in store at a time that suits you. A great option if you're not going to be home to accept a courier delivery. Simply choose click and collect at checkout and the store you prefer to pick up from.

Once your order is ready to be picked up, we'll let you know via email. You can pop in to pick up any time during our store hours. Have some ID and your order details handy.

IS THERE A CHARGE FOR CLICK & COLLECT?

Yes, there is a flat rate of $5 for Click & Collect purchases under $50. If you spend $50 or more, the service is free!