PHONE ORDERS

Phone orders are available for customers to place and pick-up from their local store. Place an order with your local store by calling 0800 COSMIC (267642) and following the prompts.

Shopping on line with us is the recommended way to go, however we realise it can be a struggle finding the things you need online. That's why we are offering a little more assistance to help you find what you're after.

Here's some more info on how to phone order with us.

WHICH STORES ARE ACCEPTING PHONE ORDERS?

AUCKLAND

K RD Ph. 0800 267642

WELLINGTON

CUBA ST Ph. 0800 267642

CHCH

RIVERSIDE MARKET Ph. 0800 267642

DUNEDIN

GEORGE ST PH. 0800 267642


PHONE ORDERS WITH YOUR LOCAL STORE

If one of the participating phone order stores is in your region and you have the ability to pick a purchase up, you can call and place your order with the staff. We do recommend checking for the item you want online first as this is the best way to shop us, however if you can't find what you're after we're here to help.

You can call your local store to have a chat about what it is you're looking for. They'll assist you by asking a few questions e.g. Do you know the name of the item you want? What's your budget? A colour or size preference etc.

Our staff will do their very best to work with you and determine what the right product is. Once you're happy we've got it right we can package the order and have it ready and waiting for you to collect.

PLEASE NOTE: While we will do our best to work with you and pick the correct item, please check your item and be very sure you are happy to proceed with your purchase.

COLLECTING YOUR PHONE ORDER

Once you have confirmed your order with our staff your order will be ready for collection, you can pop in to the store and give your name to our friendly crew anytime during business hours. Please note that you will need to bring age identification with you in order to collect any R18 restricted items.

NOT NEAR A STORE?

If you don't live close by to a Cosmic store and can't find the item you're after on our website, contact our online team for further assistance on 0800 267642.